Contact information

Live Water Aquariums & Ponds

31050 Lilac Rd
Valley Center, CA 92082
United States

NO WALK-INS. We sell aquarium and pond equipment online and ship across the United States. In-person service work is limited to San Diego County. 

Phone (service questions)
(619) 993-0277
Use this number for equipment service, installation questions, and existing system troubleshooting.

Email (website and product questions)
livewateraquariums@yahoo.com
Use this email for website orders, product questions, shipping, and returns.

Business hours
Monday–Friday, 9:00 a.m. – 5:00 p.m. Pacific Time
Closed Saturday, Sunday, and U.S. federal holidays
We reply to email within 1–2 business days.

How to reach us

• Service, repairs, or “will this work on my pond?” — call (619) 993-0277
• Order status, product specs, or website help — email livewateraquariums@yahoo.com
• Returns — email the same address before you ship anything back. See our Refund policy

This is a working business address. We are NOT a retail storefront with walk-in hours. Please contact us by phone or email before visiting.