Terms of service
1. Acceptance of Terms
Welcome to Live Water Aquariums & Ponds (referred to as “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website www.livewateraquariums.com (the “Site”) and the purchase of products and services offered through the Site.
By accessing or using the Site, or by placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site or purchase from us.
2. Our Business
Live Water Aquariums & Ponds sells aquarium and pond equipment, including Aqua Ultraviolet UV sterilizers and related supplies. We operate as an online store and are based in California, USA.
3. User Accounts
You may need to create an account to make purchases or access certain features. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Notify us immediately of any unauthorized use.
4. Products, Pricing, and Orders
• All product descriptions, images, and prices are subject to change without notice. We reserve the right to modify or discontinue products at any time.
• We strive for accuracy but do not warrant that product descriptions or pricing are error-free. If an error occurs in pricing or description, we reserve the right to correct it or cancel the order.
• Orders are not binding until accepted by us. We may refuse or cancel any order for any reason, including suspected fraud or errors.
5. Payments
We accept major credit cards, debit cards, and other payment methods as displayed at checkout. By placing an order, you authorize us (or our payment processor) to charge the payment method provided. All payments are processed securely. Prices are in U.S. Dollars and exclude shipping, taxes, and duties unless stated otherwise. Taxes will be calculated at checkout based on your location.
6. Shipping and Delivery
• Shipping costs and delivery times are estimated at checkout and may vary.
• Risk of loss or damage passes to you upon delivery to the carrier.
• We are not responsible for delays caused by shipping carriers, customs, or events beyond our control.
• International orders may incur additional fees, duties, or taxes for which you are responsible.
7. Returns, Refunds, and Cancellations
Please review our separate Return Policy (linked on the Site) for details on returns, refunds, and warranties. Generally:
• Certain items (e.g., custom or perishable products) may be non-returnable.
• Returns must be in original condition with proof of purchase.
• Refunds are processed to the original payment method within a reasonable time after receipt and inspection.
We reserve the right to deny returns that do not comply with our policy.
8. Intellectual Property
All content on the Site, including text, images, logos, product photos, and designs, is owned by Live Water Aquariums & Ponds or its licensors and protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our prior written consent.
9. Prohibited Conduct
You agree not to:
• Use the Site for any unlawful purpose.
• Submit false or misleading information.
• Attempt to gain unauthorized access to any part of the Site.
• Interfere with the operation of the Site or other users.
• Violate any applicable laws or regulations.
10. Disclaimers and Warranties
The Site and all products are provided “as is” and “as available” without warranties of any kind, express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses. Product warranties, if any, are limited to those provided by the manufacturer. Consult product documentation for specific warranty details.
11. Limitation of Liability
To the fullest extent permitted by law, Live Water Aquariums & Ponds shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or products. Our total liability shall not exceed the amount paid by you for the specific product or service in question.
Some states do not allow certain limitations, so this may not apply fully to you.
12. Indemnification
You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the Site, violation of these Terms, or infringement of any rights of another.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of California, without regard to conflict of laws principles. Any disputes shall be resolved exclusively in the state or federal courts located in San Diego County, California. You agree to submit to the personal jurisdiction of such courts.
14. Changes to Terms
We may update these Terms from time to time. We will post the revised Terms on the Site with a new effective date. Your continued use of the Site after changes constitutes acceptance of the updated Terms.
15. Severability and Waiver
If any provision of these Terms is found invalid, the remaining provisions remain in effect. Our failure to enforce any right does not constitute a waiver.
16. Contact Us
For questions about these Terms, please contact us at:
Live Water Aquariums & Ponds
Email: livewateraquariums@yahoo.com
Website: www.livewateraquariums.com